Understanding unscheduled use of urgent care services by adults with chronic obstructive pulmonary disease in Bristol: a feasibility study using system dynamics

Talk Code: 
1A.1

The problem

Reducing unscheduled use of urgent care services is one of the biggest challenges currently facing the National Health Service. Recently published figures suggest that people living in Bristol are more likely to end up in hospital unexpectedly than others throughout the region or even nationally. Hospital