Society for Academic Primary Care Ltd privacy policy

Summary

Society for Academic Primary Care Ltd (SAPC) aims to provide a clear voice, and a strong presence, for Academic Primary Care in the complex and ever-changing Primary Care environment. We offer a point of reference and contact for those seeking academic solutions to the problems they face in the provision and study of Primary Care, and the advancement of Academic Primary Care. 

In doing so, it is necessary for us to collect relevant personal data from our website visitors, members, authors, speakers and attendees of our annual scientific meeting.

We only use your personal data such as your name and contact details, areas of interest and any payment details, in our legitimate business of administering the services you buy from us: membership and the annual scientific meeting.

We are committed to protecting your personal data and being transparent about how we use it. This notice explains what data we collect, why we collect it, and your rights under the UK GDPR and the Data (Use and Access) Act 2025 (“DUAA”).

Data we collect

Your name and email address.

Payment details for membership fees or registration fees. Additional information such as institution and areas of interest may also be collected if you become a member and if you register to attend the annual scientific meeting we also ask for a phone number, job title and billing address.  

To review and update the personal data you have supplied us with, please login in to your SAPC account at https://sapc.ac.uk/user/login.

If you have any questions about your personal information relating to this privacy policy, including any requests to exercise your legal rights, please contact us by email at office@sapc.ac.uk.

Our website doesn't use cookies or scripts that were designed to track the websites you visit.  Please refer to our Cookie Policy.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the institution or organisation you work for, if you’ve given us that.
  • If you sign up for a newsletter, we only collect your email address.
  • When you register for the annual scientific meeting we collect your name, job title, organisation, email address, phone number, and an invoice address.
  • If you do business with us, we also collect your organisation name and bank details and keep records of the invoices we send you and the payments you make.
  • All purchases via the website are processed by Stripe, our ecommerce platform and we never have access to your credit card information.

Where we store your information

When you contact us by email or through our website, we store your your information in our Customer Relationship Management (CRM) software. If you sign up for a newsletter, we store your email address in MailChimp, which is the marketing platform we prefer. When you buy something, your information is stored in Stripe, our ecommerce platform, and if we do business, we store your information in a password protected drive. We chose these systems partly for their commitment to security.

What we use your information for

We'll never use your personal information for any reason other than why you gave it, and we'll never given anyone access to it unless we're forced to by Law.

We do not sell your data to any third parties. In order to provide our services to you (e.g. to administer our annual scientific meeting and membership) we may be required to send your personal data to our trusted third party processors (see below).

We use your email address to send you members newsletters (if you are a member) and conference up-dates (if you have registered to attend the annual scientific meeting). We will use your information to send you invoices, statements or reminders.

Third party processors

Web designer.

Companies that provide email services to members e.g. for our newsletter (the unsubscribe function is also available within the body of the newsletter you receive). 

Questionnaire services companies on-line. SAPC does not share your email addresses or data but you may be asked to give some information for the purposes of the questionnaire. Individuals' information is not shared.

Print companies (for delegate name badges and participant lists - excluding email addresses).

Election administration companies for balloting members for executive posts.

If you would like to know more about the individual suppliers please email office@sapc.ac.uk.

Who is responsible for your information at SAPC

The Society for Academic Primary Care Ltd  is a not-for-profit membership organisation run by an Executive Committee and Secretariat, registered as a limited company in England and Wales (Company number 15519255), with its registered office at:

SAPC

c/o The Association Management Company

Unit 10B, Red House Yard

Gislingham Road

Thornham Magna

Eye IP23 8HH

Tel: +44 (0) 1379 788 578

Email: office@sapc.ac.uk

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

This Policy was published in May 2018 and updated August 2025

Your rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Restrict or object to processing
  • Request data portability

We will respond to access requests based on a reasonable and proportionate search, as set out in the DUAA.

Complaints

If you have concerns about our handling of your personal data, please contact us first:

Submit online: Click here
Email: office@sapc.ac.uk
Post: Data Protection Officer, SAPC, c/o The Association Management Company, Unit 10B, Red House Yard, Gislingham Road, Thornham Magna, Eye, IP23 8HH

We will acknowledge your complaint within 30 days and update you promptly on the outcome. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.