Establishing new Methods to utilise Patient reported feedback for Older people With multiple long-term conditions to increase EmpoweRment (EMPOWER): scoping review preliminary findings

Conference: 
Talk Code: 
B3.5
Presenter: 
Nicola Small

THE PROBLEM:

Patient empowerment remains central to ensuring safe and efficient person-centred care. However, little is known about how to empower older people with multiple long-term health conditions and complex needs to express their needs in primary care. Better use of patient reported outcome measures (PROMs) could enable measurement of feelings of empowerment. Research is needed to test the feasibility of this model in practice. Recent research indicates interventions that are evidence-based, person-centred and utilise digital methods have the potential to advance empowerment in practice.

 

YOUR APPROACH:

A scoping review of UK primary care literature incorporating publications identified through core research databases, reference lists, grey literature and consulting experts in the area.

 

Complimented with partnership working with members of the patient and public involvement and engagement group (PRIMER) at The Centre for Primary Care and Health Services Research at Manchester, to ensure the early development work is person focused. 

 

THE LEARNING:

 

Preliminary results from early work examining how PROM feedback can be, or is used in primary care, with older people with multiple long-term conditions will be showcased with the virtual SAPC community.  

 

We will also share how we co-created our aims for the review, and how we established our approach to patient and public involvement and engagement for the EMPOWER study to demonstrate how we formed a meaningful virtual partnership during the pandemic.

 

WHY IT MATTERS:

 

Virtual attendees will learn of themes that support or hinder feedback of empowerment for older people with multiple long-term conditions of relevance to clinicians and researchers in primary care who struggle with the challenge of using feedback to drive change.

 

The next steps to the EMPOWER study will be outlined, including the co-design of the ingredients of a new person-centred intervention, in partnership with PRIMER.  Insights from this work will be placed within the wider context of person centred care research theme at Manchester which may be of interest to attendees.  

 

Presenting author: name, affiliation and contact details (including email, twitter handle)
 

Nicola Small, NIHR School for Primary Care Research Launching Fellow, NIHR School for Primary Care Research, University of Manchester, UK.

@PrimaryCareMcr @MRCSTART @NIHRSPCR

Email: Nicola.small@manchester.ac.uk

 

Co-authors: name, affiliations and email addresses

 

Brian McMillan, Clinical Lecturer, NIHR School for Primary Care Research, University of Manchester, UK

Email: brian.mcmillan@manchester.ac.uk

 

Peter Bower, Professor of Health Services Research, NIHR School for Primary Care Research, University of Manchester, UK

Email: peter.bower@manchester.ac.uk

 

Caroline Sanders, Professor of Medical Sociology, School of Health Sciences, The University of Manchester, UK

Email: caroline.sanders@manchester.ac.uk

 

Carolyn Chew-Graham, Professor of General Practice of Research, Keele University Institute for Primary Care and Health Sciences, UK

Email: c.a.chew-graham@keele.ac.uk

 

Joanne Protheroe, GP & Professor of General Practice, Director of General Practice Education, Director of Clinical Academic Training, Keele - Keele University Institute for Primary Care and Health Sciences, UK

Email: j.protheroe@keele.ac.uk