Summary
Society for Academic Primary Care Ltd (SAPC) aims to provide a clear voice, and a strong presence, for Academic Primary Care in the complex and ever-changing Primary Care environment. We offer a point of reference and contact for those seeking academic solutions to the problems they face in the provision and study of Primary Care, and the advancement of Academic Primary Care.
In doing so, it is necessary for us to collect relevant personal data from our website visitors, members, authors, speakers and attendees of our annual scientific meeting. We only use your personal data such as your name and contact details, areas of interest and any payment details, in our legitimate business of administering the services you buy from us: membership and the annual scientific meeting.
We are committed to protecting your personal data and being transparent about how we use it. This notice explains what data we collect, why we collect it, and your rights under the UK GDPR and the Data (Use and Access) Act 2025 (“DUAA”).
Data we collect
- Your name and email address.
- Payment details for membership fees or registration fees.
- Technical data, such as your IP address and browser type, which is automatically logged by our server for performance monitoring and security.
- Interaction data and telemetry used to distinguish humans from automated bots (Cloudflare Turnstile).
- Additional information such as institution and areas of interest if you become a member or register for the annual scientific meeting (including phone number, job title, and billing address).
To review and update the personal data you have supplied us with, please login to your SAPC account at https://sapc.ac.uk/user/login. If you have any questions about your personal information, please contact us at office@sapc.ac.uk.
Our website uses analytics and embedded third-party media (such as YouTube), but users have full control over these via our consent manager. Please refer to our Cookie Policy.
What information we hold
- Correspondence: Name, email address, phone number, social media username, and institution if provided.
- Newsletters: Email address.
- Event Registration: Name, job title, organisation, email address, phone number, and invoice address.
- Business Records: Bank details, invoice records, and payment history.
- Server Logs: Technical logs including IP addresses used to visit our site (processed via server-side software).
All purchases via the website are processed by Stripe; we never have access to your credit card information.
Where we store your information
We store your information in our Customer Relationship Management (CRM) software, MailChimp (for newsletters), Stripe (for payments), and on password-protected drives for general business. We chose these systems partly for their commitment to security.
What we use your information for
We will never use your personal information for any reason other than why you gave it, and we will never give anyone access to it unless forced by Law. We do not sell your data to third parties.
In addition to administering membership and events, we use technical data (IP addresses and telemetry) for the legitimate interest of:
- Monitoring site performance and usage (AWStats).
- Diagnosing server errors.
- Protecting the website and webforms from spam, abuse, and automated attacks (Cloudflare Turnstile).
Third party processors
- Web designer.
- MailChimp (Email service provider for newsletters).
- Online questionnaire services.
- Print companies (for delegate badges).
- Election administration companies.
- Stripe (Payment processing and e-commerce).
- Cloudflare (Website security and anti-spam services).
Who is responsible for your information at SAPC
The Society for Academic Primary Care Ltd is a limited company in England and Wales (Company number 15519255). Registered Office: SAPC, c/o The Association Management Company, Unit 10B, Red House Yard, Gislingham Road, Thornham Magna, Eye IP23 8HH.
Changes to the policy
Changes become effective the moment they are published. Updated May 2026.
Your rights
You have the right to access, correct, delete, restrict, or object to processing, and the right to data portability. We will respond to access requests based on a reasonable and proportionate search, as set out in the DUAA.
Complaints
Please contact us first at office@sapc.ac.uk or via our Data Protection Officer at our registered address. We will acknowledge your complaint within 30 days. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.